Privacy Policy
How Galen House Emergency Medical Clinic handles your information.
Last updated: 2026
1. Information We Collect
We collect information you provide when you contact us via WhatsApp, phone, email, or in person — including your name, contact details, and health information needed to provide medical care.
2. How We Use Your Information
Your information is used solely to provide medical services, follow up on your care, and meet our legal and regulatory obligations as a healthcare provider.
3. Confidentiality
All medical information is treated as strictly confidential and is only accessible to authorised clinical staff.
4. Data Sharing
We never sell your data. Information is only shared with third parties (e.g. labs, specialists, medical aid providers) when necessary to provide care or with your consent.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
6. Contact
Questions about this policy? Email galenmarketing@gmail.com.